LEGAL
Privacy Policy
Effective Date: June 1, 2026 · H&S Gold And Diamond & B.M Gold Buyers
H&S Gold And Diamond ("we," "us," or "our") operates stores at 8912 Frankford Ave, Philadelphia, PA 19136 and 5400 N 5th St, Philadelphia, PA 19120 (B.M Gold Buyers). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or our stores.
1. Information We Collect
When you use our website, contact us, or book an appointment, we may collect: your name, email address, phone number, preferred appointment date and time, the type of items you wish to sell, and any message or notes you provide. When you visit one of our stores to sell items, Pennsylvania law requires us to collect and verify government-issued photo identification for all precious metal transactions.
2. How We Use Your Information
We use your information to: respond to your inquiries and quote requests, schedule and confirm appointments, notify you about your transaction, comply with Pennsylvania precious metals dealer regulations and record-keeping requirements, and improve our services. We may contact you by phone or email regarding your appointment or inquiry.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information only when required by law, including with law enforcement agencies as required under Pennsylvania precious metals dealer regulations, or with service providers who help us operate our website (such as email delivery services), who are bound to protect your information.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Form submissions are transmitted over encrypted connections and stored securely. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain contact and appointment information for as long as necessary to serve you and meet our legal obligations. Transaction records at our stores are retained in accordance with Pennsylvania state law governing precious metal purchases.
6. Cookies & Analytics
Our website may use cookies and similar technologies to understand how visitors use our site and to improve your experience. You can control cookies through your browser settings.
7. Your Rights
You may request access to, correction of, or deletion of your personal information (subject to our legal record-keeping obligations) by contacting us at hsfrankford@gmail.com or calling (267) 595-2164.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors, and we do not purchase items from anyone under 18 years of age.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
Questions about this Privacy Policy? Reach us at hsfrankford@gmail.com, call (267) 595-2164, or visit the Contact page.